HOW ZUCI TRANSFORMED MERCHANDISING FOR A LEADING HOSPITAL GIFT SOLUTION’S RETAILER

CASE STUDY

ABOUT THE COMPANY

Our client is the nation’s largest provider of hospital gift shop outsourcing solutions and currently operates 375+ gift shops across 39 states. Originally founded in 1981, our client’s exclusive focus has been on creating exceptional hospital gift shop solutions supported by open communication and responsive service.

ABOUT THE COMPANY

Our client is the nation’s largest provider of hospital gift shop outsourcing solutions and currently operates 375+ gift shops across 39 states. Originally founded in 1981, our client’s exclusive focus has been on creating exceptional hospital gift shop solutions supported by open communication and responsive service.

NEED

The engagement is an Omnichannel one that required a seamless user experience for customers. Our client upgraded their enterprise resource planning (ERP) system to the Oracle NetSuite cloud platform. The integration needs were quite complex, including multiple Enterprise Resource Planning Systems for Financials, E-commerce, Inventory, Order management, Warehousing, Supply Chain and other systems such as SFTP/FTP, Email, Databases and Retail.

KEY CHALLENGES

  • With a significant number of physical stores and minimal online presence, they had to manage a lot of systems internally to have a real me check on the performance and inventory management.
  • To design a cloud-based Data warehouse with Microsoft Azure SQL to generate better, faster business insights.
  • To move NetSuite transactional data into the analytics platform was a challenge with custom development and limitations in speed, flexibility and scalability

SOLUTION

Zuci specifically designed an infrastructure using Dell Boomi’s low-code integration platform which offers cloud-native integration that works with an on-premise configuration in a variety of real-world healthcare retail scenarios. Zuci’s architecture provided real time understanding on the sales performance and inventory control. Zuci with Dell Boomi‘s low code integration platform securely and cost-effectively built the following process.

solutions

SOLUTION

Zuci specifically designed an infrastructure using Dell Boomi’s low-code integration platform which offers cloud-native integration that works with an on-premise configuration in a variety of real-world healthcare retail scenarios. Zuci’s architecture provided real time understanding on the sales performance and inventory control. Zuci with Dell Boomi‘s low code integration platform securely and cost-effectively built the following process.

solutions

  • Interface General Ledger
  • Interface AP
  • Load Files from SFTP/FTP and so on
  • Production Vendor Feed from Mi9
  • Dashboard with sales performance and inventory control

This allows the customer to facilitate healthcare retail interoperability and furtherance business operations.

SOLUTION

SOLUTION

  • Interface General Ledger
  • Interface AP
  • Load Files from SFTP/FTP and so on
  • Production Vendor Feed from Mi9
  • Dashboard with sales performance and inventory control

This allows the customer to facilitate healthcare retail interoperability and furtherance business operations.

KEY IMPROVEMENTS

  • Low-code development for quicker time to market
  • Prebuilt connectors, with full support for customization
  • Real-time analytics to drive better insights, apparently leading to improved efficiency
  • Equips executives and managers with the data they need to make informed decisions
  • Ease-of-use, scalability and cost-effectiveness

Azure
Dell Boomi
groovy
JS
Mi9Retail
NetSuite
SQL
Vega

KEY IMPROVEMENTS

  • Low-code development for quicker time to market
  • Prebuilt connectors, with full support for customization
  • Real-time analytics to drive better insights, apparently leading to improved efficiency
  • Equips executives and managers with the data they need to make informed decisions
  • Ease-of-use, scalability and cost-effectiveness

Azure
Dell Boomi
groovy
JS
Mi9Retail
NetSuite
SQL
Vega