The client is one of the largest optimized resource management providers in the world. With nearly 171,000 employees worldwide, the group designs and provides water, waste, and energy management solutions that contribute to the sustainable development of communities and industries.

With the monumental increase in the size of their employees every year, the client faces challenges within its HR functions. The current employee onboarding process carries multiple applications and documents from tons of applicants and aligning them all, from multiple tools make the HR processes complex. Also, manual processing of these applications leaves HR teams with difficulty in efficiently utilizing their time and handling the tremendous volumes of transactions.

The client evaluated the operational processes for cost, speed, quality and, staffing. RPA was chosen as a solution to this problem and was looking out for an RPA implementation partner who could ease the process and bail them out of this complexity.