Gayathri Krishnan is a seasoned IT professional with over 15 years of experience, spanning 4 years in manual testing and 9+ years as a business analyst in the General Insurance and Logistics sectors. With more than 2 years as a delivery lead, she has a proven ability to manage end-to-end project lifecycles and transform business requirements into effective solutions. Her expertise covers multiple lines of business within general insurance, including Motor, Health, Personal Accident, Fire, Marine, Engineering, and Rural insurance. Skilled in Agile methodologies, Gayathri excels in requirements gathering, backlog management, client engagement, and leading cross-functional teams. As a Product Owner at Zuci, Gayathri specializes in aligning business and technical requirements to enhance operational efficiency in postal logistics services.