Pavithra Anandan is a solution driven IT specialist with over 12 years of experience, including 7 years in manual and automation testing and 5 years as a Business Analyst. She excels in understanding customer business needs and translating them into actionable requirements. Proficient in Agile methodology, she is adept at requirements gathering, epic and user story development, backlog management, and fostering collaboration with cross-functional teams. Her consulting experience spans various industries, including Postal, E-commerce, Automotive, and Airline sectors. Currently, as a Product Owner at Zuci, she focuses on advancing postal logistics by enhancing operational efficiency and driving customer satisfaction through innovative delivery solutions