The Right UI/UX for Frictionless Customer Experience

It is evident that customer experience has reached to paramount importance. Customers compare their banking experiences with other industries now. Moreover, fintech and challenger banks have built billion-dollar businesses by providing exceptional customer experiences.

Zuci with its team of UI/UX experts can help you transform to Great Banking Experience

Get a UI/ UX AUDIT TODAY

TRUSTED BY THE WORLD’S BEST

Honestly, here are a few reasons that stop you
from achieving great customer experience.

Traditional account opening experience

  • Too much of data collection
  • Higher number of clicks to open an account
  • Not able to open account via app
  • Slow loading time

Honestly, here are a few reasons that stop you
from achieving great customer experience.

Traditional account opening experience

  • Too much of data collection
  • Higher number of clicks to open an account
  • Not able to open account via app
  • Slow loading time

Poor online payment experience

  • Inconsistent & Poorly-designed process
  • Delay in payment completion
  • Slower notifications
  • Poor handling of errors

Poor online payment experience

  • Inconsistent & Poorly-designed process
  • Delay in payment completion
  • Slower notifications
  • Poor handling of errors

Slow customer service experience

  • Poor accessibility of services
  • Did not educate the services clearly
  • Time to respond customer request is high
  • Unprepared for worst-case scenarios

Slow customer service experience

  • Poor accessibility of services
  • Did not educate the services clearly
  • Time to respond customer request is high
  • Unprepared for worst-case scenarios

Not anymore. Highlighting the difference between good and great UX.

Here’s how Zuci can help you to make your customer experience your
strongest competitive advantage with our frictionless design thinking.

STEP 1 UI/UX Design Strategy

Zuci’s design engineers start with consultation and audit of client requirements and provides a audit report full of actionable insights.

  • Heuristics evaluation
  • Expert UI/UX review
  • Usability testing

Not anymore. Highlighting the difference between good and great UX.

Here’s how Zuci can help you to make your customer experience your
strongest competitive advantage with our frictionless design thinking.

STEP 1 UI/UX Design Strategy

Zuci’s design engineers start with consultation and audit of client requirements and provides a audit report full of actionable insights.

  • Heuristics evaluation
  • Expert UI/UX review
  • Usability testing

STEP 2 Wireframing & Designing

Team Zuci helps you with unique designs for intuitive & memorable banking experience that are both fast to complete and require as little input as possible.

  • Research & business model validation
  • Test wireframes with customers
  • Pivot & iterate with customer feedback

STEP 2 Wireframing & Designing

Team Zuci helps you with unique designs for intuitive & memorable banking experience that are both fast to complete and require as little input as possible.

  • Research & business model validation
  • Test wireframes with customers
  • Pivot & iterate with customer feedback

STEP 3 Visual Design Development & Testing

Our highly experienced designers & team of quality analyst assures 100% frictionless customer experience through effortless, responsive, unique designs.

  • Actual Design output
  • Adopting new technology and go to market strategy
  • Prioritizing ideas for business model fit

STEP 3 Visual Design Development & Testing

Our highly experienced designers & team of quality analyst assures 100% frictionless customer experience through effortless, responsive, unique designs.

  • Actual Design output
  • Adopting new technology and go to market strategy
  • Prioritizing ideas for business model fit

Success Story 

Redesigning end-to-end UI/UX for a leading expert in the consumer finance industry 

Download our case study, to know how Zuci helped a leading industry expert in the consumer finance industry enhance customer banking experience through effortless, responsive, unique designs.

READ FULL STORY

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