It has been proved over the years that credit unions & mortgage origination & servicing firms that get the customer experience right will, in turn, create engaged customers who are more likely to return to the same credit/ mortgage provider.

This webinar will focus on how lenders can know a customer better, thereby increasing their revenue streams, the technology that can help and why it is crucial.

Key take-away:

1. Characteristics that lending firms need to look at or improvise, to better the customer experience.
2. How an end-to-end digitized lending process, can result in improving the lending business and bring in repeat customers
3. How can you increase cross-sell/upsell loan products, thereby increasing the revenue stream?
4. How lenders can employ a future-looking approach with analytics to identify prospects with a propensity to acquire or default on loans.